Position Objectives:

• Lead change management activities to support operational excellence in a nationwide private LTE network.
• Drive optimization initiatives to improve service performance and customer experience.
• Oversee implementation of network integrations, feature rollouts, and configuration changes.
• Ensure effective coordination between design, operations, and implementation functions.
• Establish and enforce change management processes tailored to project requirements.
• Monitor, report, and improve compliance with SLAs and performance KPIs.
• Facilitate knowledge transfer and process improvements to enhance organizational agility.

Job Description & Responsibilities:

• Manage change management for operational activities, including network integration, optimization, feature implementation, and mobility of network resources.
• Collaborate with departments to define, implement, and maintain effective CM processes.
• Coordinate with design and operations teams for new feature rollouts and external system integrations.
• Track, authorize, and oversee configuration changes across mobile, core, transport, applications, OSS, and special services.
• Act as the key interface between design, implementation, and operations functions.
• Manage notifications and communication with internal stakeholders during changes.
• Report on the performance and impact of implemented changes to ensure service quality.
• Work with service performance teams to align change activities with optimization goals.
• Partner with efficiency and digitization teams to streamline and automate CM processes.
• Ensure compliance with SLA requirements and escalate issues when needed.
• Organize and participate in CM-related workshops and meetings.
• Prepare reports, documentation, and initiate follow-up actions as required.
• Facilitate knowledge transfer by training and coaching project staff on CM processes.

Qualifications & Experience:

• Bachelor’s degree in Computer Science, Telecommunications, or Engineering.
• 8+ years of professional experience in network operations (Operator or Vendor).
• At least 3 years of proven experience in change management roles.
• Strong technical knowledge of change management for large 4G/5G networks.
• Excellent leadership, management, and interpersonal skills in multi-cultural environments.
• Fluent in English with strong written and verbal communication skills.
• Proficient in MS Office tools (Word, Excel, PowerPoint, Visio).

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Job Title: Business Analyst

Location: [Insert Location or "Remote"]

Department: Business Operations / Strategy

Reports To: [Insert Manager’s Title, e.g., Head of Business Analysis or Director of Operations]

Employment Type: Full-time

About the Role

We are seeking a detail-oriented and analytical Business Analyst to join our team. In this role, you will bridge the gap between business needs and technical solutions, ensuring that projects and initiatives align with organizational goals. You will work closely with stakeholders across departments to analyze data, define requirements, and propose strategic improvements to processes, products, and services.

Key Responsibilities

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• Collaborate with stakeholders to gather, analyze, and document business requirements.
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• Translate business needs into clear, actionable technical specifications.
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• Evaluate existing processes and recommend optimizations to improve efficiency and scalability.
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• Develop and maintain detailed business models, workflows, and data analyses.
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• Support project management efforts by monitoring deliverables and timelines.
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• Prepare and present reports, dashboards, and visualizations to communicate insights.
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• Partner with data, product, and engineering teams to ensure accurate implementation of requirements.
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• Identify risks, dependencies, and opportunities for improvement within business processes.

Qualifications

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• Bachelor’s degree in Business Administration, Economics, Information Systems, or a related field.
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• 2+ years of experience as a Business Analyst or in a similar analytical role.
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• Strong understanding of business process modeling and data analysis techniques.
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• Proficiency in tools such as Excel, SQL, Tableau, or Power BI.
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• Familiarity with Agile and Waterfall project management methodologies.
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• Excellent communication, presentation, and stakeholder management skills.
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• Critical thinking and problem-solving mindset with strong attention to detail.

Preferred Skills

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• Experience with CRM or ERP systems.
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• Knowledge of data visualization and business intelligence platforms.
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• Certification such as CBAP, CCBA, or PMI-PBA is a plus.

What We Offer

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• Competitive salary and performance-based bonuses.
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• Flexible work arrangements.
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• Opportunities for professional growth and training.
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• Collaborative and inclusive work culture.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Position Objectives

• Assisting Program Head by providing expert technical and operational guidance for large-scale (min 5000-10000 sites) infrastructure projects, focusing on supervising the design, deployment, and operation of advanced network solutions for government and enterprise clients.
• Act as a technical expert to strategise and collaborate with cross-functional teams (Wireless, Core, Access, Cloud) to deliver reliable, high-performance networks that meet client needs and align with strategic business goals.
• Strong experience in managing a PMO and Project Control function, as well as evaluating the progress.

Job Description & Responsibilities

• Advise project teams on the design, deployment, and operation of network infrastructure and applications, ensuring seamless delivery for clients such as public safety agencies, government entities, or large enterprises.
• Partner with project teams to identify and mitigate technical risks, particularly in integrating critical communication systems like Push-to-Talk (PTX) and other advanced communication solutions, ensuring smooth interoperability.
• Provide technical expertise to the Project Management Office (PMO) and cross-functional teams to address integration challenges across network domains, including LTE and 5G systems.
• Stay informed on industry standards, such as 3GPP specifications for critical communication use cases, and apply these standards to enhance project outcomes through collaboration with internal and external stakeholders.
• Engage with industry groups to stay updated on telecom trends, sharing best practices and insights to improve project efficiency and innovation.
• Collaborate with internal teams to develop a technology roadmap that aligns with client requirements, industry trends, and organisational objectives for next-generation networks.
• Work with strategy and architecture teams to plan network upgrades, ensuring alignment with infrastructure goals and annual business plans.
• Develop clear operating models and governance frameworks, coordinating with stakeholders to ensure effective project execution.
• Create technical documentation, such as contract annexes and service agreements, to support project deliverables and client requirements.
• Participate in technical workshops and vendor discussions, reviewing proposals and raising key technical considerations to ensure quality and alignment.
• Support the Program Manager with technical insights and provide clear, concise reports on project progress as needed.
• Key Performance Indicators (KPIs):
• Complete critical network projects on time and within scope, meeting client expectations.
• Resolve technical issues efficiently to ensure high client satisfaction.
• Deliver a technology roadmap that supports client needs and organisational goals.

Qualifications & Experience

• Bachelor’s degree in Engineering, Telecommunications, or a related field; a Master’s degree is a plus.
• 15+ years of technical experience in mobile network deployments, with a focus on design, implementation, or operations of LTE/5G networks.
• Strong knowledge of critical communication network solutions, including familiarity with PTX or similar systems.
• Solid understanding of 3GPP standards and modern network architectures, with experience working with telecom vendors.
• Proven ability to collaborate with cross-functional teams and communicate effectively with stakeholders at various levels.
• Strong presentation and reporting skills, with proficiency in Microsoft PowerPoint, Excel, and Word.
• Experience in international, multi-country, or Middle East Settings will be preferred.
• Excellent teamwork, problem-solving, and communication skills, with fluency in written and spoken English.
• Passion for staying current with telecom industry trends and applying innovative solutions to complex challenges.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.