Position Objectives

We are looking for a 6-10 years of experience person who has been part of the PMO team to assist the Project Manager and the Control Manager in attending meetings, noting action items, following up with stakeholders, collecting data, tracking progress, and creating high-quality professional PowerPoint presentations. Must be strong in Microsoft Excel. Any knowledge/experience with SQL and Power BI will be an advantage.

• Strengthen organisational data management, analysis, and governance practices.

• Drive business intelligence and dashboard solutions to support data-driven decisions.

• Ensure secure, efficient, and compliant data processes.

• Support PMO in project coordination, monitoring, and reporting.

• Uphold governance standards and facilitate effective cross-team communication.

Job Description and Responsibilities

PMO Support & Project Governance

• Supports the PMO in tracking project progress, milestones, risks, and issues.

• Consolidates and prepares weekly/monthly project reports, dashboards, and presentations.

• Maintains the project portfolio database and ensures data accuracy.

• Coordinates project reviews, governance meetings, and steering committees, including agenda prep and action tracking.

• Supports implementation of PMO processes, tools, and templates in alignment with standards.

• Monitors compliance with project management methodologies (Waterfall, Agile, Hybrid).

• Facilitates communication between project managers, stakeholders, and teams.

• Provides administrative and analytical support to enable effective decision-making.

• Assists with change control, documentation management, and resource/budget tracking.

Data & BI Responsibilities

• Develops reports using expert-level skills in Power BI, SQL, Access, Excel and other tools.

• Designs and develops data warehouse systems from internal and external sources for self-service reporting.

• Designs, documents, and manages automated reporting and secure data transfers.

• Ensures data accuracy, performs QA, and verifies quality with stakeholders.

• Continuously improves accessibility, quality, and accuracy of data analysis and reporting.

• Drives efficiencies through report automation and consolidation.

• Proactively identifies reporting improvement opportunities.

• Assists with data extraction and delivers reports in a timely, accurate manner.

• Monitors and analyses data systems, evaluates performance, and recommends enhancements. Coordinates with IT departments on the development of dashboards and related components.

• Provides technical advice and troubleshooting for IT issues or efficiency controls.

Qualifications:

• Minimum 10 years of experience in a similar data analytics, BI, or PMO-support function.

• Proven experience in data analysis, reporting, and dashboard development.

• Familiarity with project lifecycle management and governance frameworks.

• Expert-level proficiency in Microsoft Excel (graphing, pivot tables, formulas, data manipulation) and T-SQL.

• Any Experience with the Telecom domain will be an advantage

• Strong proficiency in Microsoft Office and Business Intelligence tools (Power BI, Access, etc.).

• Knowledge of SQL data and Python reporting preferred.

• Familiarity with modern database and information system technologies.

• Ability to systematically verify data and perform QA on deliverables.

• Strong analytical and research abilities with high attention to detail.

• Ability to apply analytical thinking and maintain reporting accuracy.

• Strong adaptability and a drive for continual improvement.

• Effective stakeholder communication and coordination abilities.

• Experience in time management, task prioritisation, and project milestone tracking.

• Excellent verbal and written communication skills in English; knowledge of Arabic is an advantage.

• Ability to clearly explain complex technical concepts to non-technical audiences.

• Strong organisational skills and ability to perform under pressure without compromising quality.

Position Objectives:

Develop organizational transformation and operational excellence program to align with business objectives.

Job Description & Responsibilities:

• Determining business issues and recommending organization change strategy solutions to drive business value.
• Utilizing in-depth business knowledge aligned to business objectives, processes, measurements and tools to analyze client business issues.
• Analyzing core HR & business processes and KPIs, conducting a current-state assessment (AS-IS Analysis) of processes to identify improvement/standardization or re-engineering potential and propose innovative solutions, which are based on the market benchmarks and feasibility studies.
• Formulating hypotheses and testing conclusions to determine appropriate solutions.
• Designing the Organization Change Strategy/Plan to build the new organizational design, behaviors and the change strategies to assure successful implementation.
• Engage with stakeholders to ensure effective change planning and delivery.
• Designs the job matrix of all jobs in the new organization.
• Prepares new job descriptions with clear roles & responsibilities and assigns them into the job matrix.
• Drive the Organizational Change as per the directions of the Program Director.
• Perform analysis of operational excellence metrics by identifying, collecting, and synthesizing key measures and performance metric targets.
• Provide hands-on facilitation, training, and process improvement subject matter expertise to business stakeholders.
• Assist the program Head in the definition of improvement initiative scoping and objectives, involving all relevant stakeholders ensuring technical and operational feasibility of Continuous Improvement initiatives.
• Partner with PMO office, HR Operations, and IT to drive strategic initiatives.
• Embed a culture of operational excellence through promoting lean thinking and providing training, where appropriate.

Qualifications & Experience:

• Bachelor’s degree or equivalent qualification.
• Minimum of 7 years’ experience in HR process excellence, preferably within Telecommunications industry.
• Experience in designing and leading business/ organizational transformation initiatives, and changes based on a deep understanding of business processes, project management methodologies, process improvement, and change management.
• Possess good interpersonal communications and negotiation skills.
• Experience in leading large end-to-end cross-functional process excellence/improvement initiatives.
• Be able to work as a team member, have good coordination and organizing skills.
• Must be able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations.

Position Overview

We are seeking a highly motivated and detail-oriented Data Scientist to join our team. The Data Scientist will be responsible for leveraging data to generate insights, build predictive and prescriptive models, and support strategic decision-making. The ideal candidate is passionate about data, skilled in statistical and machine learning techniques, and comfortable working with large datasets across various domains.

This role requires a mix of analytical expertise, business acumen, and technical proficiency. You will work closely with data engineers, analysts, and business stakeholders to deliver data-driven solutions that create measurable business impact.

Key Responsibilities

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• Collect, clean, and preprocess structured and unstructured data from multiple sources.
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• Apply statistical methods, data mining, and machine learning techniques to solve business problems.
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• Build, validate, and deploy predictive and prescriptive models into production environments.
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• Conduct exploratory data analysis (EDA) to identify patterns, correlations, and actionable insights.
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• Develop and maintain data pipelines, dashboards, and visualizations to support decision-making.
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• Communicate findings effectively to technical and non-technical audiences through clear storytelling.
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• Collaborate with cross-functional teams to identify use cases where data science can add value.
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• Continuously monitor model performance and refine algorithms for scalability and accuracy.
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• Stay up to date with the latest trends in machine learning, AI, and data engineering.

Education

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• Bachelor’s degree in Data Science, Computer Science, Mathematics, Statistics, Engineering, or related field (mandatory).
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• Master’s degree or PhD in Data Science, AI, Machine Learning, or related discipline (preferred).

Experience

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• Mandatory:
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  • Minimum of 2–4 years of professional experience working in a data science, machine learning, or advanced analytics role.
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  • Demonstrated experience in developing and deploying ML/statistical models.
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• Preferred:
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  • Experience working with large datasets and big data frameworks (e.g., Spark, Hadoop).
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  • Exposure to industry-specific projects (e.g., finance, healthcare, telecom, retail, or e-commerce).

Position Objectives:

• The OSP Director Advisor is responsible for risk, audit, and MDT activities in the OSP projects.

Job Description & Responsibilities:

• Support the director in managing contractors during the project delivery life cycle.
• Help the PMO head manage the project's internal dependencies to achieve the agreed plan (MDTs, PAT, process, etc.).
• Support the director in managing internal communication with the stakeholders.
• Support project integration and troubleshooting.
• Identify risk factors and create contingency plans.
• Collaborate with other department leaders to define, prioritise and help to develop project plans.
• Support the director in prioritising tasks and assigning team members to different tasks.
• Provides reports and analysis to executives.
• Supports new and improves existing project management office policies and processes.
• Support the director in continuously evaluating projects to ensure they meet company standards, adhere to budgets, and meet deadlines.

Qualifications & Experience:

• A university degree in communication or in Electrical or Electronics Engineering.
• A minimum of 15 years of relevant experience with at least 5 years in a responsible management position.
• Strong experience in OSP, FTTH, Civil, Fiber, Program management, Project Management, Risk Management, Control activities, Budget Management, and Reporting templates.
• Hands-on experience with project communication standards.
• Experience in establishing processes to manage and control the flow of documents in the project. 
• Excellent communication skills in both written and spoken English.

Position Objective:

• Expertise in overseeing end-to-end contract lifecycle — from initiation and tendering to execution, change management, and closure.
• Skilled in collaborating with cross-functional teams including Procurement, Legal, and Operations to ensure contracts align with business goals and compliance standards.
• Adept at developing tender documentation (RFI, RFP, RFQ, PR), managing vendor evaluations, and supporting bid processes through to project awards and contract signing.
• Demonstrated ability to identify, assess, and establish strategic partnerships with vendors through performance-based agreements and incentive models.
• Strong background in contract change order management, renewal tracking, project close-out coordination, and issue resolution within complex operational environments.
• Hands-on experience in large-scale telecom or infrastructure projects involving project planning, budgeting, risk analysis, and stakeholder coordination.
• Proven leadership in managing and developing high-performing teams through goal setting, coaching, and performance management.
• Analytical thinking, strategic orientation, and strong communication and negotiation skills.

Job Description & Responsibilities:

• Lead planning, alignment, and tracking of all new and renewal projects in coordination with category departments and assigned cross-functional project teams.
• Work closely with Procurement to ensure all contractors and suppliers are properly registered and qualified in accordance with organizational standards.
• Manage the end-to-end tendering process including preparation of RFI, RFP, RFQ, and PR documents; ensure transparency and compliance during evaluation and award stages.
• Collaborate with Legal to finalize and approve contracts, ensuring that terms and conditions safeguard organizational interests.
• Evaluate and select vendors based on capability, performance, and potential for long-term strategic partnership.
• Develop partnership models, including revenue-sharing mechanisms and incentive schemes, to enhance vendor collaboration and mutual business growth.
• Ensure effective monitoring, administration, and documentation of all contractual agreements to maintain compliance and mitigate risk.
• Manage and process contract change orders, renewals, and extensions, ensuring timely action and adherence to budgetary and operational requirements.
• Track contract performance, deliverables, and milestones while coordinating with internal and external stakeholders for issue resolution.
• Supervise project close-out activities (technical and financial), ensuring proper documentation and settlement with vendors and relevant departments.
• Address and resolve any contractual or procurement-related discrepancies within ERP/Oracle systems to support smooth project execution.
• Lead the Contract Management Section, providing direction, guidance, and performance oversight to ensure high standards of efficiency and output.
• Define team goals, KPIs, and development plans in alignment with organizational objectives.
• Motivate and engage team members through coaching, mentoring, and continuous feedback to drive professional growth and accountability.
• Promote best practices, continuous improvement initiatives, and adherence to quality and compliance standards across all contract management functions.
• Participate in departmental planning and strategy formulation, contributing to the overall effectiveness of Finance & Contract Management operations.
• Support audits, compliance checks, and performance reviews related to contracts and procurement activities.
• Represent the Contract Management function in cross-departmental meetings, project reviews, and vendor negotiations.
• Undertake additional tasks or projects as directed by the Director – Finance & Contract Management to achieve departmental and organizational objectives.

Qualifications & Experience:

• Bachelor’s/Master's degree in Engineering, Business Administration, or a related discipline is required.
• Project Management certifications such as PMP (Project Management Professional), CAPM (Certified Associate in Project Management), or PRINCE2. Other relevant certifications like AMII (for management and business administration) are advantageous.
• 7+ years of relevant experience in contract management, procurement, or project management.
• Proven experience managing large-scale projects, preferably within telecommunications, infrastructure, or similar operational sectors.
• Hands-on exposure to project planning, resource allocation, risk assessment, and contingency planning.
• Demonstrated experience in tender management, vendor evaluation, contract negotiation, and partnership development.
• Strong knowledge of contract management principles, procurement processes, and project management tools.
• Excellent planning, organizing, and prioritization skills.
• Strong analytical and critical evaluation abilities for assessing contracts, vendor proposals, and project outcomes.
• Strategic orientation with the ability to align contract management practices with business goals.
• Bilingual proficiency in English and Arabic (written and spoken) is required.

Position Objectives:

• Provide strategic and operational management for the fiber business to achieve growth and profitability by providing support to the VP of Fiber Operations Management
• Oversee planning, deployment, and efficient utilization of fiber infrastructure to maximize revenue
• Develop and execute long-term fiber business strategies, including market analysis and competitor benchmarking
• Monitor infrastructure performance, financial metrics, and utilization KPIs to ensure operational excellence
• Coordinate cross-functional teams to align CAPEX/OPEX budgets with business objectives
• Identify risks, implement mitigation plans, and ensure high-quality service delivery
• Optimize fiber asset deployment and manage build vs. lease decisions to support network expansion

Job Description & Responsibilities:

• Provide strategic and operational leadership for the fiber business to achieve sustainable growth, profitability, and operational excellence.
• Oversee planning, deployment, and efficient utilization of fiber infrastructure to maximize revenue and network performance.
• Develop and execute a comprehensive 10-year fiber business plan and strategy, continuously updating it based on market trends, business evolution, and competition.
• Conduct in-depth market analysis and competitor benchmarking to identify growth opportunities and inform strategic decisions.
• Drive revenue maximization by exploring new business opportunities and ensuring optimal utilization of fiber assets.
• Define technical requirements for Fiber Optic Media (FOM) systems and oversee delivery of IT projects, upgrades, and change requests.
• Coordinate with cross-functional teams to align CAPEX/OPEX budgets, investment plans, and annual forecasts with strategic fiber objectives.
• Develop long-term demand forecasts (3–5 years) and integrate them with annual planning and investment strategies.
• Monitor infrastructure performance, track financial KPIs, and ensure alignment with business goals.
• Manage build vs. lease decisions based on cost-benefit analysis, long-term demand, and strategic priorities.
• Ensure accurate and up-to-date infrastructure databases and coverage maps for own and competitor networks.
• Identify potential risks, develop mitigation strategies, and implement contingency plans to ensure business continuity.
• Oversee deployment, maintenance, and lifecycle management of fiber assets to ensure high availability and reliability.
• Track and manage infrastructure utilization rate to optimize network efficiency and capacity usage.
• Monitor revenue growth and profitability metrics to maintain financial health and sustainable business outcomes.
• Track project completion rates, ensuring timely and within-budget delivery of fiber network initiatives.
• Collect customer feedback and monitor customer satisfaction to maintain high-quality service delivery.
• Develop and maintain financial and operational KPIs for consistent performance measurement.
• Prepare senior management and board-level reports on fiber business performance, infrastructure utilization, and financial outcomes.
• Coordinate with Fiber Demand Management teams to ensure consistency between annual budgets, investment plans, and long-term strategy.
• Support strategic decisions on fiber network expansion, including build vs. lease and investment planning.
• Ensure efficient utilization of fiber assets to drive revenue maximization and cost optimization.
• Lead initiatives to improve operational processes, performance monitoring, and infrastructure management.
• Provide guidance on technical, operational, and financial aspects of the fiber business to ensure strategic alignment.
• Implement proactive measures to address risks, network issues, or operational bottlenecks.
• Oversee CAPEX and OPEX planning and execution to ensure effective budget management.
• Monitor market trends and competitor activity to inform strategic business adjustments.
• Drive alignment between fiber network strategy, operational plans, and long-term business goals.
• Ensure regulatory and compliance standards are met in all aspects of fiber operations.
• Support organizational decision-making by providing accurate, timely, and actionable insights on fiber business performance.
• Continuously identify opportunities to optimize network resources, improve customer experience, and enhance profitability.

Qualifications & Experience:

• Master’s or Bachelor’s degree in Computer Science, Telecommunications, Engineering, or a related technical field
• Over 15 years of relevant experience in fiber network management, strategic planning, and operational leadership
• Proven expertise in infrastructure management, financial analysis, and performance monitoring
• Strong leadership and decision-making capabilities, with experience managing cross-functional teams
• Excellent communication, coordination, and stakeholder management skills
• Demonstrated ability to work collaboratively across diverse teams and global business environments
• Strong analytical and problem-solving skills to address operational, financial, and strategic challenges
• General management expertise in running fiber business operations in competitive global markets
• Fluent in English, with proficiency in Arabic will be an advantage.

Position Objectives

Lead the design and automation of scalable, secure, and resilient cloud-native infrastructure on Oracle Cloud Infrastructure (OCI). Drive Site Reliability Engineering (SRE) practices to ensure robust incident management, zero-downtime deployments, and effective disaster recovery, enabling an agile, collaborative digital platform through GitOps, advanced monitoring, and automation.

Job Description & Responsibilities

• Architect and deploy high-availability infrastructure on OCI using Terraform, Ansible, and GitHub Actions, prioritising resilience and disaster recovery.
• Manage containerised environments with Docker, Kubernetes, and Helm, implementing GitOps for automated deployments across Dev, Test, Staging, and Production.
• Optimise CI/CD pipelines with Jenkins, GitLab CI, or ArgoCD, incorporating canary deployments and zero-downtime strategies.
• Implement monitoring and logging using Prometheus, Grafana, ELK Stack, Sentry, Zabbix, or New Relic to resolve issues proactively.
• Configure and optimise databases/services (PostgreSQL, MySQL, Redis, Kafka, Nginx) for performance, security, and scalability.
• Champion SRE practices, including incident management, blameless postmortems, secrets management, and security integration.
• Collaborate with development and architecture teams to align infrastructure with application needs, especially for Odoo (Python) and Camunda BPM platforms.
• Troubleshoot complex infrastructure issues, optimising for scalability and performance in multi-cloud environments (OCI, AWS, Azure, VMware).
• Communicate technical concepts clearly and foster a collaborative, team-oriented environment.

Qualifications & Experience

• Bachelor’s degree in Computer Science, IT, or related field (required); Master’s in Cloud Computing or Software Engineering (preferred).
• 8+ years of DevOps, SRE, or cloud infrastructure experience, with proven expertise in OCI-based infrastructure design and deployment.
• Deep knowledge of containerization (Docker, Kubernetes, Helm) and automation tools (Terraform, Ansible, GitHub Actions, Jenkins, Rundeck).
• Strong experience with monitoring/logging tools (Prometheus, Grafana, ELK Stack, Sentry, Zabbix, New Relic) and databases/services (PostgreSQL, MySQL, Redis, Kafka, Nginx, Cloudflare).
• Proven success in building CI/CD pipelines with GitOps and zero-downtime deployments.
• Practical SRE experience in incident management, disaster recovery, and resilience engineering in enterprise settings.
• Proficient in scripting (Bash, Python); familiarity with Odoo, Python, or Camunda BPM is a plus.
• Multi-cloud experience (AWS, Azure, VMware), with strong OCI expertise.
• Certifications in Oracle Cloud, Kubernetes, or DevOps/SRE (preferred).
• Strong problem-solving skills with a structured approach to complex technical challenges.
• Excellent English communication; Arabic proficiency is a plus.
• Collaborative, approachable, and able to convey complex technical concepts clearly.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Position Summary:

• Ensure successful implementation and integration of IP/MPLS solutions across Cisco, Juniper, and Huawei platforms.
• Design and maintain high-availability, scalable, and redundant network topologies.
• Support network migrations, upgrades, and service rollouts with minimal downtime.
• Troubleshoot and resolve complex MPLS, routing, and QoS issues efficiently.
• Contribute to automation, documentation, and continuous improvement of network operations.

Job Description & Responsibilities:

• Implement and integrate Access MPLS solutions on Cisco, Juniper, and Huawei platforms at the aggregation layer.
• Design and configure high-availability and redundant network topologies using MPLS, routing, and QoS features.
• Configure routers and switches for MPLS, QoS, IPv4/IPv6, and advanced IP routing protocols.
• Perform root cause analysis and troubleshoot unexpected network behaviors during implementation.
• Support migration projects, upgrades, and new service rollouts, ensuring seamless execution.
• Collaborate with cross-functional teams to resolve critical incidents and maintain service continuity.
• Document configurations, implementations, and troubleshooting steps for knowledge sharing and compliance.
• Contribute to network automation initiatives (Ansible, Python, NetConf) to improve efficiency.
• Stay updated on emerging SDN, NFV, VXLAN, and EVPN technologies and recommend adoption where relevant.
• Ensure adherence to shift-based support, including weekends or night shifts when required.

Qualifications & Experience: 

• Bachelor’s Degree in Network/Telecommunication Engineering, Computer Science, or a related field (mandatory).
• 4+ years of hands-on experience in IP/MPLS engineering, integration, or support roles.
• Expertise in MPLS technologies (LDP, L2VPN, L3VPN, BGP).
• Understanding of routing and switching protocols (OSPF, IS-IS, BGP, etc.).
• Proven experience working with Cisco, Juniper, and Huawei platforms.
• Deep knowledge of QoS mechanisms and IPv4/IPv6 addressing & subnetting.
• Familiarity with network automation tools (Ansible, Python, NetConf) is a strong plus.
• Understanding of SDN/NFV, VXLAN, and EVPN is an added advantage.
• Certifications: CCNP (Service Provider/Enterprise) or JNCIP-SP required.
• Ability to work in a shift-based environment, including weekends and night shifts.
• Excellent analytical, troubleshooting, communication, and documentation skills.
• Strong teamwork and collaboration mindset with the ability to perform under pressure.

Position Objectives:

• Oversee vendor deliveries for Core Network and Cloud domains, ensuring compliance with contractual and technical requirements.
• Govern and implement end-to-end acceptance processes to secure timely and high-quality project delivery.
• Manage the operational handover of solutions, maintaining performance, reliability, and service continuity.
• Define and enforce acceptance criteria, quality audits, and test methodologies to ensure vendor adherence.
• Drive KPI optimization through inspections, configuration tuning, and feature implementation.
• Collaborate with stakeholders across design, implementation, and operations to resolve acceptance challenges.
• Provide governance, reporting, and continuous improvement initiatives to enhance operational excellence.

Job Description & Responsibilities:

• Ensure vendor quality processes, test plans, and acceptance criteria comply with project standards and technical requirements.
• Define and oversee inspection methodologies, acceptance checkpoints, and ATP documentation.
• Manage and monitor Core Network and Cloud acceptance activities, including site validation, end-to-end testing, and failover scenarios.
• Conduct audits and quality reviews, identify non-conformities, and drive corrective actions to closure.
• Lead governance forums with stakeholders to review Core KPIs, define action plans, and implement improvements.
• Coordinate parameter optimization and feature deployments to enhance network performance.
• Support operational readiness by facilitating customer acceptance of delivered services.
• Collaborate with technical teams to establish service-level acceptance methodologies and validation frameworks.
• Align ATP documentation, acceptance schedules, and deliverables with customer requirements.
• Provide accurate and timely reporting on acceptance status, quality compliance, and progress against plan.
• Track and govern acceptance activities through PMO systems, ensuring alignment with project milestones.
• Conduct process gap analysis and recommend enhancements to strengthen delivery efficiency.
• Represent Operations Assurance in reviews, compliance meetings, and cross-functional workshops.



Qualifications & Experience:

• Bachelor’s degree in Computer Science, Telecommunications, or Engineering.
• Minimum 10 years of professional experience in telecom (Operator or Vendor), including at least 3 years managing field teams and leading Core/Cloud acceptance activities.
• Proven track record of managing quality assurance and acceptance in major LTE/3G/2G Core Network projects.
• Strong knowledge of Core domains (EPC, IMS, VoLTE) and Cloud infrastructure.
• Excellent organizational, leadership, and interpersonal skills with experience in multicultural environments.
• Strong written and verbal communication skills in English.
• Proficiency in MS Office tools (Word, Excel, PowerPoint, Visio).
• Strong communication skills with fluent English and a good command of Arabic (written and spoken).