Consultant - Data Privacy, Governance & Security

Position Objectives:

  • Ensure all AI and advanced technology initiatives adhere to ethical, privacy, and governance standards.
  • Establish and maintain frameworks that support responsible and compliant AI innovation.
  • Develop policies, guidelines, and review mechanisms for technology governance.
  • Oversee ethical risk assessments and impact analyses for AI and emerging technologies.
  • Ensure alignment with data protection regulations and global AI governance standards.
  • Drive sustainability considerations in AI and technology decision-making.
  • Provide expert guidance to internal teams on ethics, privacy, and responsible tech adoption.
  • Facilitate transparent, accountable, and compliant technology practices across the organization.


Job Descriptions & Responsibilities:

  • Review AI and advanced technology initiatives for ethics, privacy compliance, and sustainability.
  • Develop and update policies, frameworks, and guidelines for AI governance and data privacy.
  • Conduct AI risk assessments, impact studies, and mitigation planning.
  • Prepare and submit Technology Ethics Assessment Reports and compliance documentation.
  • Collaborate with Legal, IT, Innovation, and Security teams to ensure unified governance practices.
  • Monitor adherence to data privacy regulations (GDPR, ISO 27701, NDMO).
  • Ensure alignment with AI governance standards such as ISO 42001, EU AI Act, and OECD principles.
  • Support governance and ethics committees with expert evaluation of new technologies.
  • Design and implement compliance and assurance plans for ongoing projects.
  • Develop continuous monitoring mechanisms for responsible AI implementation.
  • Provide guidance on ethical concerns, sustainability considerations, and technology transparency.
  • Engage stakeholders to communicate risks, governance requirements, and policy expectations.
  • Draft reports, documentation, and recommendations for leadership review.
  • Identify gaps in existing governance processes and propose corrective actions.
  • Promote awareness and understanding of responsible AI practices across the organization.


Qualification & Experience:

  • Bachelor’s or Master’s degree in Information Security, Data Management, AI Ethics, Computer Science, or a related field.
  • Minimum 8+ years in data privacy, AI governance, technology ethics, or similar consulting roles.
  • Experience advising on AI, digital transformation, or high-impact technology programs.
  • Strong exposure to government, public-sector, or regulated industry compliance frameworks.
  • Demonstrated ability to develop governance structures, policies, and assurance plans.
  • Experience conducting ethical impact assessments and privacy evaluations.
  • Certification : ISO 42001 (AI Management System) | CIPP/E or CIPM – Certified Data Privacy Professional | ISO 27001 Lead Auditor / Implementer | Responsible AI / AI Ethics Certification
  • Excellent command of English is mandatory, while knowledge of Arabic is considered an advantage.
Al Mohammadiyyah, Saudi Arabia
ROP

DevOps & System Admin

Position Objectives

The Infrastructure & DevOps Engineer will be responsible for deploying, managing, and optimising Odoo-based applications across cloud and on-premises environments.

The role ensures high availability, scalability, and performance, while automating deployment processes, managing backups, and maintaining system security.

This position is essential for enabling efficient operations, seamless application delivery, and business continuity.


Job Description and Responsibilities


Infrastructure Deployment

  • Deploy and manage Odoo-based applications on virtual machines (VMs)
  • Configure and maintain load balancers for high availability and scalability

System & Application Configuration

  • Set up Nginx for web services and reverse proxy
  • Configure Redis for session management and caching
  • Implement and manage PostgreSQL clusters for database redundancy and performance

DevOps & Automation

  • Design and implement CI/CD pipelines for code deployment
  • Automate infrastructure provisioning and application deployment processes

Backup & Migration

  • Develop and manage application backup strategies (Hot/cold)
  • Execute migration plans between cloud and on-prem environments (and vice versa)

Monitoring & Optimization

  • Implement monitoring tools for performance and availability
  • Optimise resource utilisation and ensure system security compliance


Qualifications and Skills

  • Bachelor's or Master's in Computer or Information Technology
  • Min 6 years to 10 Years of experience in System Administration, Min 3 years in DevOps and Min 1 year in Odoo.
  • Strong Linux system administration background
  • Proven experience with DevOps tools (Jenkins, GitLab CI/CD, Ansible, Docker)
  • Expertise in Nginx, Redis, and PostgreSQL clustering
  • Hands-on experience with load balancing and high-availability architectures
  • Knowledge of cloud platforms (AWS, Azure, or similar) and on-prem infrastructure
  • Ability to manage backup and disaster recovery processes
  • Familiarity with networking concepts, security best practices, and performance tuning
  • Must be Native Arabic-speaking and compliant with eligibility requirements
  • Hands-on SQL and PostgreSQL Database.
  • Hands-on Monitoring tools.

Preferred

  • Experience with Odoo ERP deployment and customisation
  • Knowledge of containerization (Docker/Kubernetes)
  • Understanding of infrastructure as code (IaC) principles


Al Mohammadiyyah, Saudi Arabia
Amanah Riyadh - Delivery Management
Contract

Odoo Developer

Position Objectives

The Infrastructure & DevOps Engineer will be responsible for deploying, managing, and optimising Odoo-based applications across cloud and on-premises environments.

The role ensures high availability, scalability, and performance, while automating deployment processes, managing backups, and maintaining system security.

This position is essential for enabling efficient operations, seamless application delivery, and business continuity.


Job Description and Responsibilities


Infrastructure Deployment

  • Deploy and manage Odoo-based applications on virtual machines (VMs)
  • Configure and maintain load balancers for high availability and scalability

System & Application Configuration

  • Set up Nginx for web services and reverse proxy
  • Configure Redis for session management and caching
  • Implement and manage PostgreSQL clusters for database redundancy and performance

DevOps & Automation

  • Design and implement CI/CD pipelines for code deployment
  • Automate infrastructure provisioning and application deployment processes

Backup & Migration

  • Develop and manage application backup strategies (Hot/cold)
  • Execute migration plans between cloud and on-prem environments (and vice versa)

Monitoring & Optimization

  • Implement monitoring tools for performance and availability
  • Optimise resource utilisation and ensure system security compliance


Qualifications and Skills

  • Bachelor's or Master's in Computer or Information Technology
  • Min 6 years to 10 Years of experience in System Administration, Min 3 years in DevOps and Min 1 year in Odoo.
  • Strong Linux system administration background
  • Proven experience with DevOps tools (Jenkins, GitLab CI/CD, Ansible, Docker)
  • Expertise in Nginx, Redis, and PostgreSQL clustering
  • Hands-on experience with load balancing and high-availability architectures
  • Knowledge of cloud platforms (AWS, Azure, or similar) and on-prem infrastructure
  • Ability to manage backup and disaster recovery processes
  • Familiarity with networking concepts, security best practices, and performance tuning
  • Must be Native Arabic-speaking and compliant with eligibility requirements
  • Hands-on SQL and PostgreSQL Database.
  • Hands-on Monitoring tools.

Preferred

  • Experience with Odoo ERP deployment and customisation
  • Knowledge of containerization (Docker/Kubernetes)
  • Understanding of infrastructure as code (IaC) principles


Al Mohammadiyyah, Saudi Arabia
Amanah Riyadh - Delivery Management
Contract

Planning DC & Cloud Infrastructure Expert

Position Objectives

The Infrastructure & DevOps Engineer will be responsible for deploying, managing, and optimising Odoo-based applications across cloud and on-premises environments.

The role ensures high availability, scalability, and performance, while automating deployment processes, managing backups, and maintaining system security.

This position is essential for enabling efficient operations, seamless application delivery, and business continuity.


Job Description and Responsibilities


Infrastructure Deployment

  • Deploy and manage Odoo-based applications on virtual machines (VMs)
  • Configure and maintain load balancers for high availability and scalability

System & Application Configuration

  • Set up Nginx for web services and reverse proxy
  • Configure Redis for session management and caching
  • Implement and manage PostgreSQL clusters for database redundancy and performance

DevOps & Automation

  • Design and implement CI/CD pipelines for code deployment
  • Automate infrastructure provisioning and application deployment processes

Backup & Migration

  • Develop and manage application backup strategies (Hot/cold)
  • Execute migration plans between cloud and on-prem environments (and vice versa)

Monitoring & Optimization

  • Implement monitoring tools for performance and availability
  • Optimise resource utilisation and ensure system security compliance


Qualifications and Skills

  • Bachelor's or Master's in Computer or Information Technology
  • Min 6 years to 10 Years of experience in System Administration, Min 3 years in DevOps and Min 1 year in Odoo.
  • Strong Linux system administration background
  • Proven experience with DevOps tools (Jenkins, GitLab CI/CD, Ansible, Docker)
  • Expertise in Nginx, Redis, and PostgreSQL clustering
  • Hands-on experience with load balancing and high-availability architectures
  • Knowledge of cloud platforms (AWS, Azure, or similar) and on-prem infrastructure
  • Ability to manage backup and disaster recovery processes
  • Familiarity with networking concepts, security best practices, and performance tuning
  • Must be Native Arabic-speaking and compliant with eligibility requirements
  • Hands-on SQL and PostgreSQL Database.
  • Hands-on Monitoring tools.

Preferred

  • Experience with Odoo ERP deployment and customisation
  • Knowledge of containerization (Docker/Kubernetes)
  • Understanding of infrastructure as code (IaC) principles


Al Mohammadiyyah, Saudi Arabia
Amanah Riyadh - Delivery Management
Contract

Sr. Python Developer

Position Objectives

The Infrastructure & DevOps Engineer will be responsible for deploying, managing, and optimising Odoo-based applications across cloud and on-premises environments.

The role ensures high availability, scalability, and performance, while automating deployment processes, managing backups, and maintaining system security.

This position is essential for enabling efficient operations, seamless application delivery, and business continuity.


Job Description and Responsibilities


Infrastructure Deployment

  • Deploy and manage Odoo-based applications on virtual machines (VMs)
  • Configure and maintain load balancers for high availability and scalability

System & Application Configuration

  • Set up Nginx for web services and reverse proxy
  • Configure Redis for session management and caching
  • Implement and manage PostgreSQL clusters for database redundancy and performance

DevOps & Automation

  • Design and implement CI/CD pipelines for code deployment
  • Automate infrastructure provisioning and application deployment processes

Backup & Migration

  • Develop and manage application backup strategies (Hot/cold)
  • Execute migration plans between cloud and on-prem environments (and vice versa)

Monitoring & Optimization

  • Implement monitoring tools for performance and availability
  • Optimise resource utilisation and ensure system security compliance


Qualifications and Skills

  • Bachelor's or Master's in Computer or Information Technology
  • Min 6 years to 10 Years of experience in System Administration, Min 3 years in DevOps and Min 1 year in Odoo.
  • Strong Linux system administration background
  • Proven experience with DevOps tools (Jenkins, GitLab CI/CD, Ansible, Docker)
  • Expertise in Nginx, Redis, and PostgreSQL clustering
  • Hands-on experience with load balancing and high-availability architectures
  • Knowledge of cloud platforms (AWS, Azure, or similar) and on-prem infrastructure
  • Ability to manage backup and disaster recovery processes
  • Familiarity with networking concepts, security best practices, and performance tuning
  • Must be Native Arabic-speaking and compliant with eligibility requirements
  • Hands-on SQL and PostgreSQL Database.
  • Hands-on Monitoring tools.

Preferred

  • Experience with Odoo ERP deployment and customisation
  • Knowledge of containerization (Docker/Kubernetes)
  • Understanding of infrastructure as code (IaC) principles


Al Mohammadiyyah, Saudi Arabia
Amanah Riyadh - Delivery Management
Contract

System Administrator

Position Objectives

The Infrastructure & DevOps Engineer will be responsible for deploying, managing, and optimising Odoo-based applications across cloud and on-premises environments.

The role ensures high availability, scalability, and performance, while automating deployment processes, managing backups, and maintaining system security.

This position is essential for enabling efficient operations, seamless application delivery, and business continuity.


Job Description and Responsibilities


Infrastructure Deployment

  • Deploy and manage Odoo-based applications on virtual machines (VMs)
  • Configure and maintain load balancers for high availability and scalability

System & Application Configuration

  • Set up Nginx for web services and reverse proxy
  • Configure Redis for session management and caching
  • Implement and manage PostgreSQL clusters for database redundancy and performance

DevOps & Automation

  • Design and implement CI/CD pipelines for code deployment
  • Automate infrastructure provisioning and application deployment processes

Backup & Migration

  • Develop and manage application backup strategies (Hot/cold)
  • Execute migration plans between cloud and on-prem environments (and vice versa)

Monitoring & Optimization

  • Implement monitoring tools for performance and availability
  • Optimise resource utilisation and ensure system security compliance


Qualifications and Skills

  • Bachelor's or Master's in Computer or Information Technology
  • Min 6 years to 10 Years of experience in System Administration, Min 3 years in DevOps and Min 1 year in Odoo.
  • Strong Linux system administration background
  • Proven experience with DevOps tools (Jenkins, GitLab CI/CD, Ansible, Docker)
  • Expertise in Nginx, Redis, and PostgreSQL clustering
  • Hands-on experience with load balancing and high-availability architectures
  • Knowledge of cloud platforms (AWS, Azure, or similar) and on-prem infrastructure
  • Ability to manage backup and disaster recovery processes
  • Familiarity with networking concepts, security best practices, and performance tuning
  • Must be Native Arabic-speaking and compliant with eligibility requirements
  • Hands-on SQL and PostgreSQL Database.
  • Hands-on Monitoring tools.

Preferred

  • Experience with Odoo ERP deployment and customisation
  • Knowledge of containerization (Docker/Kubernetes)
  • Understanding of infrastructure as code (IaC) principles


Al Mohammadiyyah, Saudi Arabia
Amanah Riyadh - Delivery Management
Contract

Cybersecurity Analyst

Position Objectives

The Infrastructure & DevOps Engineer will be responsible for deploying, managing, and optimising Odoo-based applications across cloud and on-premises environments.

The role ensures high availability, scalability, and performance, while automating deployment processes, managing backups, and maintaining system security.

This position is essential for enabling efficient operations, seamless application delivery, and business continuity.


Job Description and Responsibilities


Infrastructure Deployment

  • Deploy and manage Odoo-based applications on virtual machines (VMs)
  • Configure and maintain load balancers for high availability and scalability

System & Application Configuration

  • Set up Nginx for web services and reverse proxy
  • Configure Redis for session management and caching
  • Implement and manage PostgreSQL clusters for database redundancy and performance

DevOps & Automation

  • Design and implement CI/CD pipelines for code deployment
  • Automate infrastructure provisioning and application deployment processes

Backup & Migration

  • Develop and manage application backup strategies (Hot/cold)
  • Execute migration plans between cloud and on-prem environments (and vice versa)

Monitoring & Optimization

  • Implement monitoring tools for performance and availability
  • Optimise resource utilisation and ensure system security compliance


Qualifications and Skills

  • Bachelor's or Master's in Computer or Information Technology
  • Min 6 years to 10 Years of experience in System Administration, Min 3 years in DevOps and Min 1 year in Odoo.
  • Strong Linux system administration background
  • Proven experience with DevOps tools (Jenkins, GitLab CI/CD, Ansible, Docker)
  • Expertise in Nginx, Redis, and PostgreSQL clustering
  • Hands-on experience with load balancing and high-availability architectures
  • Knowledge of cloud platforms (AWS, Azure, or similar) and on-prem infrastructure
  • Ability to manage backup and disaster recovery processes
  • Familiarity with networking concepts, security best practices, and performance tuning
  • Must be Native Arabic-speaking and compliant with eligibility requirements
  • Hands-on SQL and PostgreSQL Database.
  • Hands-on Monitoring tools.

Preferred

  • Experience with Odoo ERP deployment and customisation
  • Knowledge of containerization (Docker/Kubernetes)
  • Understanding of infrastructure as code (IaC) principles


Al Mohammadiyyah, Saudi Arabia
Amanah Riyadh - Delivery Management
Contract

DevOps Engineer

Position Objectives

The Infrastructure & DevOps Engineer will be responsible for deploying, managing, and optimising Odoo-based applications across cloud and on-premises environments.

The role ensures high availability, scalability, and performance, while automating deployment processes, managing backups, and maintaining system security.

This position is essential for enabling efficient operations, seamless application delivery, and business continuity.


Job Description and Responsibilities


Infrastructure Deployment

  • Deploy and manage Odoo-based applications on virtual machines (VMs)
  • Configure and maintain load balancers for high availability and scalability

System & Application Configuration

  • Set up Nginx for web services and reverse proxy
  • Configure Redis for session management and caching
  • Implement and manage PostgreSQL clusters for database redundancy and performance

DevOps & Automation

  • Design and implement CI/CD pipelines for code deployment
  • Automate infrastructure provisioning and application deployment processes

Backup & Migration

  • Develop and manage application backup strategies (Hot/cold)
  • Execute migration plans between cloud and on-prem environments (and vice versa)

Monitoring & Optimization

  • Implement monitoring tools for performance and availability
  • Optimise resource utilisation and ensure system security compliance


Qualifications and Skills

  • Bachelor's or Master's in Computer or Information Technology
  • Min 6 years to 10 Years of experience in System Administration, Min 3 years in DevOps and Min 1 year in Odoo.
  • Strong Linux system administration background
  • Proven experience with DevOps tools (Jenkins, GitLab CI/CD, Ansible, Docker)
  • Expertise in Nginx, Redis, and PostgreSQL clustering
  • Hands-on experience with load balancing and high-availability architectures
  • Knowledge of cloud platforms (AWS, Azure, or similar) and on-prem infrastructure
  • Ability to manage backup and disaster recovery processes
  • Familiarity with networking concepts, security best practices, and performance tuning
  • Must be Native Arabic-speaking and compliant with eligibility requirements
  • Hands-on SQL and PostgreSQL Database.
  • Hands-on Monitoring tools.

Preferred

  • Experience with Odoo ERP deployment and customisation
  • Knowledge of containerization (Docker/Kubernetes)
  • Understanding of infrastructure as code (IaC) principles


Al Mohammadiyyah, Saudi Arabia
Amanah Riyadh - Delivery Management
Contract

Network Engineer

Position Objectives

The Infrastructure & DevOps Engineer will be responsible for deploying, managing, and optimising Odoo-based applications across cloud and on-premises environments.

The role ensures high availability, scalability, and performance, while automating deployment processes, managing backups, and maintaining system security.

This position is essential for enabling efficient operations, seamless application delivery, and business continuity.


Job Description and Responsibilities


Infrastructure Deployment

  • Deploy and manage Odoo-based applications on virtual machines (VMs)
  • Configure and maintain load balancers for high availability and scalability

System & Application Configuration

  • Set up Nginx for web services and reverse proxy
  • Configure Redis for session management and caching
  • Implement and manage PostgreSQL clusters for database redundancy and performance

DevOps & Automation

  • Design and implement CI/CD pipelines for code deployment
  • Automate infrastructure provisioning and application deployment processes

Backup & Migration

  • Develop and manage application backup strategies (Hot/cold)
  • Execute migration plans between cloud and on-prem environments (and vice versa)

Monitoring & Optimization

  • Implement monitoring tools for performance and availability
  • Optimise resource utilisation and ensure system security compliance


Qualifications and Skills

  • Bachelor's or Master's in Computer or Information Technology
  • Min 6 years to 10 Years of experience in System Administration, Min 3 years in DevOps and Min 1 year in Odoo.
  • Strong Linux system administration background
  • Proven experience with DevOps tools (Jenkins, GitLab CI/CD, Ansible, Docker)
  • Expertise in Nginx, Redis, and PostgreSQL clustering
  • Hands-on experience with load balancing and high-availability architectures
  • Knowledge of cloud platforms (AWS, Azure, or similar) and on-prem infrastructure
  • Ability to manage backup and disaster recovery processes
  • Familiarity with networking concepts, security best practices, and performance tuning
  • Must be Native Arabic-speaking and compliant with eligibility requirements
  • Hands-on SQL and PostgreSQL Database.
  • Hands-on Monitoring tools.

Preferred

  • Experience with Odoo ERP deployment and customisation
  • Knowledge of containerization (Docker/Kubernetes)
  • Understanding of infrastructure as code (IaC) principles


Al Mohammadiyyah, Saudi Arabia
Amanah Riyadh - Delivery Management
Contract

Senior Solution Architect – (AI/ML/IoT/Odoo)

Job location: Riyadh, KSA.


Position Objective

We are seeking a skilled Solution Architect to design and lead the development of an AI-driven digital platform built on Odoo ERP, integrating mobile apps, real-time vehicle tracking, and AI/ML capabilities. The successful candidate will lead innovative projects utilising Odoo ERP, cloud-native technologies, and AI/ML to transform operations.


The role focuses on:

  • Creating strategies and roadmaps to align technology with business goals.
  • Defining a clear product/solution vision for scalability and efficiency.
  • Selecting the most suitable technologies for robust solutions.
  • Designing multi-layered architectures, including High-Level Design (HLD) and enterprise frameworks.


Job Description & Responsibilities

  • Develop strategic roadmaps to guide platform development, ensuring alignment with business priorities in logistics, energy demand planning, and field operations.
  • Define a product vision for a unified Odoo ERP platform, integrating mobile applications, real-time vehicle tracking, and AI/ML-driven insights.
  • Select and implement optimal technologies (e.g., Docker, Kubernetes, OpenShift, Terraform, AI/ML frameworks) based on scalability, cost, and interoperability.
  • Architect multi-layered solutions with:
  • Presentation Layer: Mobile-first apps for field activity tracking.
  • Application Layer: Microservices for operational workflows.
  • Data Layer: Real-time IoT telemetry and database management.
  • Infrastructure Layer: Cloud-native deployment for scalability.
  • Create High-Level Design (HLD) documents to outline system architecture, data flows, and integrations.
  • Apply enterprise frameworks (e.g., TOGAF) to ensure scalability, security (IAM, compliance), and maintainability.
  • Drive system integrations with SAP, .NET applications, and IoT platforms using an API-first design approach.
  • Implement AI/ML for demand forecasting, anomaly detection, and predictive analytics.
  • Build digital checklists, automated workflows, and order validation systems to streamline operations.
  • Collaborate with Planning, Supply Chain, Logistics, Monitoring, and Procurement teams to translate requirements into solutions.
  • Lead development teams, provide technical guidance, and present insights to stakeholders.


Qualifications & Experience

  • Bachelor’s in Computer Science, IT, Software Engineering, or related field. Master’s in Enterprise Architecture, Cloud Computing, or Data/AI preferred.
  • 12-20 years in solution architecture, with 5+ years as a Solution Architect in logistics, energy, or field operations.
  • Must-Have Skills:
  • Odoo ERP: Customisation, modular design, and integration with SAP/.NET.
  • Cloud-Native: Expertise in Docker, Kubernetes, OpenShift, and IaC (Terraform, Ansible).
  • Mobile Apps: Designing native/cross-platform mobile applications.
  • AI/ML: Implementing predictive analytics or anomaly detection.
  • API Design: API-first integrations with IoT and enterprise systems.
  • Certifications (preferred): AWS/Azure/GCP Architect, Certified Kubernetes Administrator (CKA),
  • Must have TOGAF Certification to apply.
  • Domains Preferred:
  • Logistics: Real-time vehicle tracking, supply chain workflows.
  • Energy: Demand planning or fuel haulage processes.
  • Field Operations: Automation and IoT-based monitoring.


Submit your resume and portfolio showcasing Odoo, cloud-native, or AI-driven projects .

Arabic-speaking KSA residents are strongly encouraged to apply!

Al Mohammadiyyah, Saudi Arabia
SPPC
Contract

Operations Engineer – Fault & Performance Mgt

Position Objectives:

  • Operations Engineer to handle the end-to-end UFPM platform (IBM Netcool / MYCOM OSI or equivalent) operations to sustain 99.9% availability.
  • Enable rapid fault detection, correlation, and escalation to meet or beat SLA targets for MTTD/MTTR.
  • Optimize thresholds, service-impact models, and noise suppression to reduce false alarms and misses.
  • Drive data-driven performance monitoring and trend analysis across IP/MPLS, 4G/5G, FTTH, and data center domains.
  • Lead RCAs for major incidents and implement preventive actions that harden stability and resilience.
  • Build and maintain integrations between NMS/OSS and ITSM (ServiceNow/Remedy), championing automation.
  • Uphold security, documentation, SOPs, and operational standards; collaborate effectively across teams in a 24×7 rotation.


Job Description & Responsibilities:

  • Operate and maintain UFPM platforms (e.g., IBM Netcool, MYCOM OSI or equivalent), including patching, upgrades, and 99.9%+ availability.
  • Ensure proactive fault detection, event correlation/de-duplication, and SLA-aligned alert escalation.
  • Monitor KPIs across IP/MPLS, 4G/5G, FTTH, and data center/cloud; build dashboards and health checks.
  • Define and optimize thresholds, suppression, and service-impact models to reduce noise and missed alerts.
  • Lead incident response for P1/P2 events; perform RCAs and drive corrective/preventive actions.
  • Integrate UFPM with NMS/EMS/OSS and ITSM tools (ServiceNow/Remedy) via APIs/webhooks; maintain CI/topology mapping.
  • Develop/run automations and runbooks (e.g., event enrichment, auto-ticketing, remediation); script as needed.
  • Perform trend analysis and capacity planning using historical data; recommend performance optimizations.
  • Maintain governance: SOPs, configuration/version backups, access controls, and security/compliance adherence.
  • Participate in a 24×7 on-call rotation; act as an escalation point and mentor NOC/operations teams.


Qualifications & Experience:

  • Bachelor’s in Telecommunications, Computer Science, Electrical/Electronics Engineering, or related field.
  • 7+ years in Network Operations, Service Assurance, or UFPM systems management.
  • Hands-on with IBM Netcool, MYCOM OSI, or equivalent (operations, administration, configuration).
  • Strong multi-vendor/multi-technology exposure—IP/MPLS, 4G/5G (Core/RAN), FTTH, and data centers.
  • Proficient in network monitoring & performance management, KPI dashboards, SNMP/telemetry.
  • Led P1/P2 incident response and RCAs with demonstrable improvements to MTTD/MTTR.
  • Experience integrating NMS/OSS with ITSM tools (ServiceNow/Remedy) via APIs/webhooks (REST/JSON).
  • Scripting for automation and correlation/threshold tuning (e.g., Python/SQL); exposure to Prometheus/Grafana/ELK/AIOps is a plus.
  • Maintains SOPs, config/version backups, access controls; adheres to security/compliance standards.
  • Strong analytical/problem-solving and clear English communication; effective cross-team collaboration and readiness for on-call rotation.
  • Good command on English language, Arabic speaking will be a plus. 
Al Mohammadiyyah, Saudi Arabia
STC

Operations Assurance Engineer – Access

Position Objectives:

  • Ensure end-to-end quality assurance and acceptance of access network infrastructure and related services.
  • Drive implementation excellence through well-defined inspection, audit, and compliance processes.
  • Establish and enforce acceptance criteria, test methodologies, and performance benchmarks.
  • Oversee multi-level acceptance activities, ensuring timely delivery at site, cluster, city, and regional scales.
  • Collaborate with vendors and cross-functional teams to resolve issues and remove acceptance barriers.
  • Provide governance, reporting, and continuous process improvement for operational efficiency.
  • Enable reliable, high-performance access networks that meet project delivery standards.


Job Description & Responsibilities:

  • Verify vendor quality processes and ensure compliance with project specifications.
  • Define and implement acceptance criteria, test plans, and inspection methodologies.
  • Oversee acceptance of access network sites at site, cluster, city, and regional levels.
  • Review and validate vendor documentation to ensure accuracy and compliance.
  • Monitor acceptance progress, resolve dependencies, and escalate issues as required.
  • Lead quality audits, enforce corrective actions, and drive continuous process improvements.
  • Manage field inspectors to ensure consistent quality and performance on-site.
  • Coordinate with cross-functional teams for acceptance of applications and related services.
  • Track and report on quality, acceptance, and governance activities.
  • Conduct gap analysis and recommend process enhancements to strengthen delivery.
  • Support customer acceptance processes and align acceptance methodologies.
  • Facilitate knowledge transfer, training, and best practice sharing across project teams.


Qualifications & Experience:

  • Bachelor’s degree in Computer Science, Telecommunications, or Engineering
  • 10+ years of professional experience with at least 3 years in a quality management role.
  • Proven expertise in major LTE/3G/2G telecom projects at a management level.
  • Strong knowledge of quality management systems, acceptance processes, and audits.
  • Excellent organizational, leadership, and interpersonal skills in multicultural environments.
  • Strong communication skills with fluency in English (written and spoken).
  • Proficiency in MS Office tools (Word, Excel, PowerPoint, Visio).
Al Mohammadiyyah, Saudi Arabia
STC - MC